Membership Presale Associate
Costa Mesa, CA
Full Time
Mid Level
JOB TITLE: Membership Presale Associate
ABOUT US:
Be a part of the growing boutique fitness industry and join our Team! Interact directly with prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!
Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system as well as being one of the largest and longest operating franchisees of Club Pilates Studios.
JOB OVERVIEW:
As a Membership Presale Sales Associate, you will play a crucial role in the successful launch of our new Pilates studios. Your primary responsibility will be to identify and engage potential members, provide them with information about our offerings, and close membership sales ahead of our studio openings. You will be a key contributor to building a strong member base and ensuring the success of our new studios.
RESPONSIBILITIES:
QUALIFICATIONS:
PAY AND BENEFITS:
LOCATION: Costa Mesa, CA - Corporate Office
POSITION TYPE: Full Time
ABOUT US:
Be a part of the growing boutique fitness industry and join our Team! Interact directly with prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!
Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system as well as being one of the largest and longest operating franchisees of Club Pilates Studios.
JOB OVERVIEW:
As a Membership Presale Sales Associate, you will play a crucial role in the successful launch of our new Pilates studios. Your primary responsibility will be to identify and engage potential members, provide them with information about our offerings, and close membership sales ahead of our studio openings. You will be a key contributor to building a strong member base and ensuring the success of our new studios.
RESPONSIBILITIES:
- Prospecting: Identify potential prospects through various channels, including leads provided by the company, social media, networking, and referrals.
- Outreach: Initiate contact with potential members via phone calls, texts, emails, and other communication methods to introduce our studio and membership offerings.
- Product Knowledge: Develop a deep understanding of our Pilates studio's offerings, pricing, and benefits to effectively communicate these to prospects.
- Closing Sales: Use persuasive selling techniques to close membership sales, ensuring that customers understand the value and benefits of joining our studio.
- Follow-up: Maintain a database of leads and follow up with potential members to nurture relationships, answer questions, and overcome objections.
- Reporting: Provide regular reports on your sales activities, including prospecting efforts, and memberships closed.
- Customer Service: Provide excellent customer service to both existing and potential members, addressing inquiries and concerns promptly and professionally.
- Team Collaboration: Work closely with the studio management teams to coordinate efforts and ensure a seamless presale process.
- Goal Achievement: Meet and exceed monthly sales targets and goals set by the company.
QUALIFICATIONS:
- Previous sales experience, preferably in a fitness or wellness industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Self-motivated and goal-oriented with a proactive attitude.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Passion for health, wellness, and Pilates.
- Flexibility to work evenings and weekends, as needed.
- 1 year of presale experience
PAY AND BENEFITS:
- $22-24/hr plus commissions
- This position offers very competitive base pay; based on experience & performance.
- Health Benefits
- 401K
- Paid Time Off
- Unlimited growth potential within the company.
LOCATION: Costa Mesa, CA - Corporate Office
POSITION TYPE: Full Time
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